Create customer experiences online like Open the Shop With Me videos, and in person, like Silent Book Club

When Kathleen Minogue of Crowdfund Better mentioned Common Ground Coffee and Market to me, I found their Instagram feed was full of stealable ideas for small business social media marketing. We first talked about how they let customers know about changes to their hours. They’re in Boise, Idaho, which I realize is not a small … Read more

Will trendy axe throwing and escape room businesses last? More experience-based retail: the Hat Bar

Continuing the discussion on experience-based businesses, what happens after everyone in town tries it? Do these businesses go away? Sheila Scarborough posed the question this way: How do all these axe-throwing and escape room places think they’re going to stay in business past a few years? Main Street Expert Jackie Wolven weighed in: In a … Read more

From Finance to Creativity: A Journey to Building an Experience-Based Business in Bellefontaine

In today’s fast-paced world, many individuals find themselves stuck in careers that fail to ignite their passions. For some, the journey to rediscovering creativity can lead to unexpected and fulfilling paths. This is the story of one such entrepreneur who transitioned from a corporate finance job to creating a vibrant experience-based business in downtown Bellefontaine. … Read more

Doctor Who’s Surprise TARDIS Cameo Explained

Warning: contains spoilers for Doctor Who episode “The Interstellar Song Contest.” Surprise! Carole Ann Ford is back on Doctor Who as the Doctor’s granddaughter Susan. In a vision experienced by the Doctor while unconscious and floating in space in new episode “The Interstellar Song Contest”, Susan appears inside the current TARDIS, calls Fifteen “Grandfather” and … Read more